CYBER CITY

Technology that makes your business better.

Managed IT Services

The success of your business is our primary focus. Our solutions align with your goals and budget. We manage outcomes through a practice of standards, alignment, impact and strategy. We make sure that your technology is working for you to make your business better.

Technology Planning

C-level consulting that plans for the future and drives competitive advantage.

  • Strategic Business Planning

  • Establishment of Technology Standards

  • Technology Alignment

  • Impact Metrics & Technology Business Review

Infrastructure Monitoring and Management

Comprehensive solutions to monitor and manage business IT systems.

  • Networks and Firewalls

  • Servers

  • Desktops

  • Patch Management

  • Inventory Management

  • Real-time Monitoring & Alerting

End-user support

When your people need help, we are here to support them quickly and effectively. We want to keep your team happy and empowered by the technologies they use. Our seamless supports allows your team to focus on what they do best.

  • Unlimited Remote and Onsite Support

  • Fast Response Time

  • Customer Portal & Ticket Tracking

  • New York City Based Support Team

Guaranteed Response Time

Our response time is immediate. Our time to resolution is measured in minutes.

Business Continuity / Disaster Recovery

We keep your business running even when disaster strikes. With our Instant Virtualization technology, we can get you up and operational within seconds, even after a full-blown incident. We use both local virtualization and cloud virtualization to ensure your business is covered in any disaster scenario. And when you simply need to recover a lost file, we are able to recover individual records quickly from multiple versions from multiple points in time.

  • Backup

    • Image-level and File-level Backups

    • End-to-End Encryption

    • Geo Replication

    • Advanced Backup Verification

    • Ransomware Detection

    • Inverse Chain Technology

    • Windows, Linux, MacOs, SaaS Solutions (Office 365, G Suite)

  • Recovery

    • Individual File Recovery

    • Full System Virtualization and Recovery

    • Short RTO

  • Time-Based and Infinite Retention

    • Short-interval RPO

Cloud Services Administration

We are expert with Microsoft Azure and Office 365, Amazon AWS and G-Suite as well as with complimentary services like Jumpcloud, JAMF and MobileIron. We take the headaches out of account administration and systems integration providing you with fully supported no-nonsense best-in-class solutions.